FAQs
What services do you offer?
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We offer a selection of bounce houses that have slides, waterslides, and pool attachments for your special event or occasion.
How do I book a bounce house?
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Getting started is simple. Reach out through our booking form call, leave a message, or text. You can choose from our website and contact us if you have any questions. After booking a Rental Waiver will need to be signed and set to us before your reservation.
What is included with your Bounce houses?
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Full setup and on-time delivery. Full setup entails tying it down, placing weights to secure the bounce house, setting up of the blower, placing tarp down (if needed), hooking up water hoses (if needed) and going over the safety equipment with renter.
All we ask is you provide a clean, clear, flat, location with easy access for our vehicle and trailer to fit to setup.
All sticks, or sharp objects that will puncture the unit will need to be removed.
Also, location with access to water (waterslide bounce houses) and access to electricity within 50-100ft distance for the unit.
How does delivery work?
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We do all the work! We'll bring out the equipment the morning of your event. Our trained and professional staff will setup according to the highest industry standards for safety. You will be given instruction on proper use and emergency procedures. Then we return to tear down and pick up our equipment.
Outside of the Brewton Area, we charge a delivery based on the milage outside this area.
Do you setup at schools and Churches?
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If you are having your event at a church or school :
If your church or school requires a certificate of insurance we will need the following: - "Name" of Required "Certificate Holder" ( Usually the School, PTA or church name. ) - "Email Address" of the certificate holder to present the Certificate Of Insurance to. - "Physical Address" of the venue you intend to have your event at. - "Date" of your event.
Your Rental will be delivered and Picked Up exactly at your requested times. You will be required to be on site for the duration the rental. If we arrive for delivery and are unable to setup for any reason you will be charged 50% of your total. If we cannot contact you at the time of delivery we must proceed to the next delivery and add a $50.00 re-delivery fee to your total. For re-delivery you will be placed LAST on our delivery route and we will require you to call to request re-delivery.
What if bad weather happens on the day of your rental?
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PLEASE CHECK YOUR WEATHER THE DAY BEFORE YOUR EVENT!!
You have until 6:00 a.m.- 9:00 a.m. , the day before of your event if you need to cancel for weather or any other reason. Once we load your equipment you are liable for 50% of your rental. Once we setup you are liable for 100% of the rental fees. These fees are non-refundable. Once we have set up, we have to pay our employees for their hard work and therefore we require full payment regardless of use.
Unless, the weather is so bad as to risk our equipment we have the right to cancel your reservation at any time. Our main safety concern is wind. When wind speeds are higher than approx. 15-20 MPH (industry standard), jumps become unsafe regardless of our tie down methods and must be taken down. If you are concerned, please contact us and we answer any further questions regarding cancellations and refunds.
Can you setup at a park?
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Yes, setup at a park is possible, however only with the understanding that it is YOUR RESPONSIBLITY to provide a 3500 Watt generator and proof of a park permit. Parks usually will want a permit or certificate of insurance. A shelter reservation is not a park permit. Please call ahead of time to discuss if you would like to setup at a park.
HOW DO WE PAY FOR THE RENTAL?
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$100.00 non-refundable deposit is required for all rentals on day of reservation. This payment can be made by booking through our website in a secure payment portal. Please fill out the booking form and select on the Bounce House page which bounce house you would like to rent, then proceed to add to cart and submit for payment. All payments with domestic cards will be charged a 2.9% processing fee + $0.30. This is not our fee, this is the fee of the card processing company and is beyond our control.
We do accept cash (an invoice and receipt will be provided), or payments through Venmo and Zelle. Please call or text if you need to use one of these payment methods.
POLICY/RENTAL RULES AND REQUIREMENTS FOR RENTERS:
YOU WILL NEED TO PROVIDE:
Electricity within 100 Ft, of unit placement.
Water hookup and enough hose to reach the equipment if applicable.
A clean and clear path for setup.
Access to equipment at pick up.
REQUIREMENTS:
Turn on and inflate any equipment prior to pickup.
Turn off any Sprinkler Systems from the time of delivery until equipment is picked up.
Water Slides must be Drained and left inflated to dry a minimum of TWO hours before pickup.
If the unit becomes dirty or muddy you are required to wipe clean the excess dirt and mud, and sweep out the floor of the unit.
OPERATOR RESPONSIBILITIES:
Supervision of the rental equipment at all times without exception.
Ensure safety precautions are followed at all times.
Make sure all users are following the rules.
Watch equipment and follow emergency procedure in the event of damage or failure.
Setup cannot be used or placed by pools or trampolines.
Under no circumstances should the unit be moved.
JUMPER RULES:
Do not bring ANYTHING into the unit.
Remove shoes.
No glasses or other sharp objects.
No rough play, flips or, fighting. No Candy, Food or any other substance inside the unit(s).
Do not exceed weight limits. 800-1000 lbs. MAX
Do not exceed participant maximum. 6-8 Kids 2-3 Adults MAX
One at a time up and down slides.
(You will be charged for damages) 20 MPH winds require EMERGENCY procedure.
Incase of an Emergency, remove all participants immediately. Turn off the blower. Unplug the extension cord. Open emergency zippers.